Organic Social

TopClick's social media audit reviews the activities on your social media accounts to uncover your audience size, the amount of traffic you get, the types of engagement (shares, comments, replies), and what kinds of content drive people to action, including website visits. We also check your profiles as well as the links and call to action that you post.

The results of this assessment help us see what marketing campaigns connect well with customers. Along with reviews and using listening tools, the audit also makes us recognise the areas to improve on, so you can expand your following and improve engagement.

Our team can do that for you when you opt for our community management services. We have a system in place that allows us to know in real-time when comments or questions appear on your social channels. By sending out replies promptly, we can help people warm up to your brand and pass on a good word about you to others.

Social media community management is the way your business engages with your audience on social media. It involves four aspects, the first of which is listening and keeping track of conversations. The second and third are proactively spurring conversations with prospects, customers, and influencers, and protecting your reputation by properly addressing customer complaints and non-value-adding conversations.

The final aspect is measuring the public's perception of your brand. We can help you widen your brand's visibility and reach when you use our community management services.